Black Friday FAQ

When does the sale end?
Monday 28th November 2022 11:59pm BST

Where do I enter the discount code?
You can enter the code on the checkout page under the cart summary in the box noted 'Gift card or discount code'

Is there a minimum spend?
No, there is no minimum spend to qualify for the discount.

Can I use another discount code at the same time?
No, only one code can be used per order.

Is the discount valid on all collections?
The discount is valid across all collections excluding CHLUXE, Luxe Essentials, gift cards and gift packaging.

When will my order be dispatched?
Due to the large number of orders we receive over Black Friday, please allow additional time for our team to process and package your order. Our estimated dispatch time will be 3-4 working days after placing your order. Please note, this does not include the delivery time - see our shipping timetable for the latest delivery estimates.

How will my order be packaged?
In order to dispatch your order as quickly as possible, we will be saving some time by packaging orders placed over the discount event in our gift pouches instead of gift boxes unless additional gift packaging is added to your order.